01484 444663 - hello@porkypenguin.co.uk
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01484 444663 - hello@porkypenguin.co.uk
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Privacy & Data Policy

At Porky Penguin, we are committed to protecting the privacy and security of our customers' personal information. This GDPR and Data Policy outlines how we collect, use, store, and protect your data when you interact with our personalised gift services. By using our website or providing us with your personal information, you consent to the practices described in this policy.

 

  1. Information We Collect:

We may collect various types of personal information from you, including but not limited to your name, email address, phone number, shipping address, payment details, and any other information necessary to fulfil your personalised gift order.

 

  1. Use of Personal Information:

We use the personal information you provide to process and deliver your personalised gift orders, communicate with you regarding your order status, and provide customer support. Additionally, we may use your information to improve our services, personalize your shopping experience, and send you promotional offers or newsletters if you have opted-in to receive them.

 

  1. Data Sharing:

We understand the importance of keeping your personal information confidential. We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you, as long as they agree to keep your information confidential.

 

  1. Data Security:

We implement a variety of security measures to maintain the safety of your personal information. We use secure servers and encryption protocols to protect your data from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

 

  1. Data Retention:

We will retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Once your data is no longer needed, we will securely delete or anonymize it.

 

  1. Your Rights:

You have the right to access, correct, update, or delete your personal information. If you would like to exercise any of these rights or have any concerns about your data, please contact us using the information provided at the end of this policy.

 

  1. Cookies and Tracking Technologies:

We may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can choose to accept or decline cookies through your browser settings. However, disabling cookies may affect certain features of our website.

 

  1. Changes to this Policy:

We reserve the right to modify or update this GDPR and Data Policy at any time. Any changes will be posted on our website, and the revised policy will be effective immediately upon posting.

 

If you have any questions or concerns about our GDPR and Data Policy, please contact us at info@porkypenguin.co.uk

We value your privacy and will do our best to address any inquiries promptly.